2021年12月22日，備受全球旅遊零售業界關注的《穆迪戴維特報告》“2021年度人物”揭曉，中免集團總經(jīng)理陳國(guó)強榮獲“2021年度人物”。此前他曾于2017、2018和2019年蟬聯了三屆該獎項，在2020年該獎項頒發(fā)給行業抗疫一線人員以表達緻敬後(hòu)，今年陳國(guó)強總經(jīng)理再次當選。
穆迪“2021年度人物”
《穆迪戴維特報告》在報道(dào)中表示：“過(guò)去兩(liǎng)年裡(lǐ)，很少有人能(néng)像中免集團總經(jīng)理陳國(guó)強那樣(yàng)，向(xiàng)業界發(fā)出如此令人振奮和鼓舞的聲音：‘讓我們以開(kāi)放、交流、合作、創新的态度，共享中國(guó)旅遊零售市場，開(kāi)創全球旅遊零售行業新格局。’”
“Let’s work together to explore China’s travel retail market and create new patterns in the global travel retail industry, with openness, communication, cooperation and innovation.” Few voices have resonated with as much inspiration and encouragement to the rest of the industry over the past two years as that of China Duty Free Group (CDFG) President Charles Chen.
“2020年3月，在至暗時(shí)刻，中免集團已著(zhe)力步入複蘇軌道(dào)。在全球其他銷售渠道(dào)大都(dōu)遭受沖擊的情況下，他鼓勵品牌合作夥伴探索海南離島免稅等市場。自那時(shí)起(qǐ)，中免集團在旅遊零售業中發(fā)揮的領導作用愈發(fā)凸顯。”
In the darkest of times, in March 2020, when CDFG was already in recovery mode, he exhorted brand partners to explore the China domestic duty paid and Hainan offshore duty free opportunities when virtually no other sales outlets existed worldwide. Since then, CDFG has taken on a true leadership role within travel retail.
“中免集團是如何取得這(zhè)些成(chéng)績的？通過(guò)與合作夥伴一起(qǐ)爲線下線上活動設定新的基準，通過(guò)投資提高自身零售地産的标準，不斷創下零售額新高，與此同時(shí)，海口國(guó)際免稅城將(jiāng)于明年開(kāi)業，它將(jiāng)成(chéng)爲中國(guó)乃至全球旅遊零售業的又一個地标。新冠大流行時(shí)期，中免集團已成(chéng)爲全球第一大旅遊零售商，即使在全球市場複蘇後(hòu)，中免集團仍將(jiāng)在未來幾年内繼續占據領先地位，取得如2020年和2021年這(zhè)樣(yàng)的佳績。”
How? By setting new benchmarks for physical and digital activations with its partners. By investing in raising the standard of its own retail real estate, on- and off-airport, both for today and for tomorrow – the new Haikou International Duty Free City will be a landmark for Chinese and global travel retail when it opens next year. And by reaching new heights in sales terms. Amid the pandemic CDFG has attained the status of world’s number one travel retailer, a position it will surely occupy for years to come, even as the global market recovers, such has been its impressive performance in 2020 and 2021.
“憑借高品質、專業性和對(duì)消費者的深刻洞察，中免集團幫助其行業合作夥伴擴大了品牌聲量。迄今爲止，陳國(guó)強帶領中免集團取得了巨大的成(chéng)就(jiù)，未來有望獲得更多成(chéng)就(jiù)。”
CDFG has helped its industry partners build volume and reach during COVID times, delivering with quality, professionalism and an intimate knowledge of its consumers. The guiding hand of Charles Chen has been instrumental in its achievements to date, and the promise of much more to come.
中免集團總經(jīng)理陳國(guó)強榮獲穆迪“2021年度人物”
在母公司中國(guó)旅遊集團的領導和支持下，中免集團形成(chéng)了橫向(xiàng)拓展品牌、縱向(xiàng)深耕品類的雙向(xiàng)拓展通路，同時(shí)積極探索新消費習慣下旅遊零售市場數字化服務創新，推動國(guó)内旅遊零售業快速發(fā)展。
作爲全球旅遊零售和免稅行業的權威媒體之一，《穆迪戴維特報告》自2002年公司創辦以來便開(kāi)始了“年度人物”評選活動，表彰其爲促進(jìn)全球旅遊零售及免稅行業發(fā)展做出的突出貢獻。榮膺穆迪“2021年度人物”的還(hái)有卡塔爾航空集團首席執行官Akbar Al Baker、WanderSafe創始人Stephenie Rodriguez、希思羅機場零售及地産總監Fraser Brown等。